Rentback Helpline
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Questions?


We understand that you might have questions about our service which is why we have answered the most commonly asked questions by our clients below for you.

Don’t forget, if you still have any outstanding questions, you can contact us on 0800 043 1882 at anytime.

1. Which areas do you buy in?

We can help you rent back your house throughout the UK including Scotland! The only place our providers do not buy is in Ireland.

2. How quickly will I get my cash?

It depends on a number of scenarios however our providers can complete a sale and rent back in anything between 18 and 28 days. This includes a 14 day cooling off period which is compulsory for all customers looking to rent back.

3. Are there any guarantees?

Yes, below are some of the guarantees we can arrange for you with on behalf of our providers:

• You will be given up to a 5 year tenancy with renewal options
• We guarantee advise you on your best sale options
• To be professional and keep you updated at all times
• To pay your legal fees in full if you use our preferred solicitor or up to £500 if you use your own solicitor

4. Will you consider any property in any condition?

It depends on which provider we are placing your business with as they all have their own criteria. If a provider will not buy your property, our sister company www.fast-sale-today.co.uk can purchase your home however you will not be able to rent back.

5. What is the most you will pay for my property?


It depends on the provider however they typically offer between 60% and 75% of the market value of your property. 


6. What is the difference between the market Value and an Estate Agents valuation?

Market value is the TRUE value of your property based on facts and figures we’ll obtain from our sources including the Land Registry and other specialist resources available to us. It is the value similar properties in your area have actually sold for instead of what the estate agents advertise them for.

An estate agent value is normally 5% to 10% higher and is designed to get your property on their books! You’ll normally find they ask you to drop the price weeks or months into the sales process because the property is not selling in this poor market.

7. Can you help if I am being repossessed?

Yes. Contact us asap by completing our free valuation form and we will call you back instantly.

8. What if my property is already on with estate agents?

We can still arrange a rent back solution for you but we will have to have a look at your agreement with the estate agents to see if you will be liable for their fees. Give us a call and we can run through your specific situation.

9. Is your service confidential?

Of course it is! We respect all of our client’s privacy and will make sure that your home sale to rent back is discreet.

10. I know a friend who may be interested in your service. Is it worth me telling them?

Yes. We will pay 1% or up to £1,000 of the price we arrange for their house to be sold for. 

We've recently sold houses for happy customers in Chelsea, Greenwich, Putney, Kensington & Chelsea, Clapham, Dagenham & Tonbridge to name a few!